Frequently asked questions

  • WHAT IS YOUR STYLE?

    We fall into a combination of bright and airy wedding photos shot in film-like style. We try to do a combination of candid and posed photos in an effort to capture the uniqueness of our couples. We like to describe our video style as cinematic with detailed imaging and beautiful colors. We want your video to be something that is filled with beautiful shots mixed with fun and energetic moments.

  • DO YOU TRAVEL FOR WEDDINGS?

    YES! We travel all over this planet for weddings! We have done weddings from Hawaii to St. Augustine. Most weddings within 80 miles of our office in Jacksonville, FL do not have travel charges. Anything beyond that might have a small travel fee. Destination weddings are also something we do. All destination weddings have custom packages built for them. If you’re interested in booking a destination wedding please contact us with the location, dates, and hotel info if you have it.

  • HOW MANY PEOPLE DO YOU BRING ON A WEDDING?

    Typically it is just the two of us. But for our combo packages we have two other employees that work for us that will come out as second shooters. We will never contract your wedding out to another company.

  • WHAT DO YOU CAPTURE ON THE WEDDING DAY?

    This is a hard question to answer because every wedding is different. We use our wedding consultations to make sure we get a good idea for what you want captured and how we want to tell the story of your day. But we generally capture bridal details, getting ready of the couple, ceremony and reception details, the ceremony and major events of the reception, and family formal photos.

  • WHAT PACKAGES DO YOU OFFER? CAN I CUSTOMIZE?

    You can see our full package list on our investment page. Please contact us for pricing details. Every package can be customized to fit your needs on the wedding day.

  • HOW MANY PHOTOS DO I GET?

    We don't set a limit on the number of photos we shoot or deliver for each wedding; but on average, if you select our 6 hour package then that will get you about 600-900 photos depending on how much is happening throughout the day, the length of your ceremony, etc. If you book a full day package then you can expect 900 - 1100 photos depending on how much is happening throughout the day.

  • CAN I GET THE RAW FILES?

    We try to refrain from giving out RAW footage, 1. Because the file size is extremely large and 2. RAW format is very bland and unedited and can be displeasing before an edit i performed on it. However we do offer an add on for RAW footage if you absolutely have to have it but it does include the purchase of a harddrive that can handle such large format files.

  • IF YOU FILM FOR 8 HRS WHY DON'T I GET 8 HRS OF FOOTAGE?

    We get this question quite often. Think about it this way, movies are filmed for a year straight yet are only 2 hrs long. While your wedding isn't a Hollywood blockbuster (or maybe it is) we treat each shot with the same level of care. We want to get the best shot to tell the best story in a fun and cinematic way. If you’re looking for someone to put up a camera hit record and deliver that, then we may not be what you’re looking for.

  • MY VENUE REQUIRES INSURANCE DO YOU HAVE IT?

    Yes! We have liability insurance and are already on the preferred list at most venues.

  • HOW LONG BEFORE WE GET OUR PRODUCTS?

    We try to give every wedding the attention it deserves and thus take our time editing the wedding to insure quality. You can expect to receive sneak peeks from your wedding within one week of the wedding date. This entails sneak peek photos and/or a sneak peek wedding trailer loaded on social media. Final products will be delivered digitally in an additional link. Photos are delivered within 8-10 weeks of your wedding date. Depending on the video package, select videos are delivered within 130 days (minus holidays) from the wedding date. We may vary on these delivery dates during high volume wedding seasons, please check your project’s contract to verify completion dates.

  • WE LOVE YOU GUYS, HOW DO WE BOOK?

    Awesome! We first require a meeting either via FaceTime or in person to get to know each other and make sure we are a good fit. Then you can select a package and we’ll get the contract and invoice together and sent over for booking! Be sure to fill out our Wedding Contact from to verify availability and booking info.

  • HOW DO PAYMENTS WORK?

    First we meet on dark stormy nights behind the waffle ho... Never mind. We send you and invoice which can be payed a number of ways. We require a deposit to lock in the date which is 50% of the total balance and the remaining balance is due 30 days before the wedding date. You are welcome to pay a small portion of the balance each month or totally forget about until the last minute when it sends you a “balance due” reminder sending you into a panic as you try to find your credit card in fear that we have assumed you left town and changed your name (okay so maybe that's an exaggeration, but still funny).